Built for Florida communities. Led by people who live here. 

Built on a foundation of premium service. Tailored to every community we manage. 

A full-service property management partner for Florida’s high-end properties and luxury communities — backed by a team that treats every property as one of a kind. 

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Our Story

Premium management, tailored at the property line. 

Our Mission

Precedent Hospitality and Property Management is a full-service property management company focused on providing personalized service to high-end properties and communities.


At many national property management companies, you are expected to tailor your community’s operations to fit the manager’s systems. At Precedent management, we realize that no two communities are the same, and we strive to ensure that every customer receives the specialized attention and customization they deserve.

Our Pledge

We work hard to understand the needs, objectives, and goals of each of our clients and then work together to implement a strategy tailored to each community.


We work closely with our clients through an open and candid communication process, which allows us to act not only as a manager but also as a trusted partner in each community’s operations. 

year operating history & professional accreditations 

premium Florida communities under management 

Doors across the portfolio

Client retention rate

Trust & Capability
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Board Education

Complimentary CEU programming, our 4-hour Board Certification courses, and live workshops to keep boards informed and well-prepared. Built around Florida’s specific regulatory environment, led by the professionals who navigate it every day. 

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Certified Expertise

A deep bench of licensed Community Association Managers behind every property — CAM-credentialed, professionally accredited, and accountable. Every call gets routed to someone who actually knows the work. 

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Statewide Presence

A real team embedded in your market, present at the property, on the phone, and in the meeting room. No call routing, no distant regional sitting two states away — just someone who can walk the site the moment it matters. 

Day-to-Day Outcomes
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Financial Integrity

Clean reporting on the metrics that actually move the community forward. Boards walk into meetings already prepared, not figuring things out in the room. No fire drills, no guessing games — the numbers are clear before the agenda starts. 

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Compliance Architecture

Deadlines tracked. Controls and workflows are engineered around the board. In Florida, small misses turn into expensive problems — we make sure they’re caught at the foundation. 

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White-Glove Service

Senior, experienced partners who already know your property, your residents, and your market. No outsourced call queue. No rotating cast of managers handing the property off every quarter. The same trusted team, year after year. 

OUR TEAM

Senior leadership. Real bench depth. 

Precedent’s leadership brings decades of combined experience in community association management, finance, and Florida hospitality. And this experienced team is accessible to every community we manage. We don't add layers of bureaucracy between you and the people who can actually help. 

Katie Ciccotelli

Katie Ciccotelli

President of Property Management, LCAM, CMCA, AMS, PCAM

Diana Goetz

Diana Goetz

Executive Vice President of Management, LCAM

Manjola

Manjola "Lola" Kavaric

Executive Vice President of Finance

Doug Jenkins

Doug Jenkins

Director of Learning & Development, DBPR, LCAM

Portrait of Nicole Bennetsen in a white blazer over a black top on a white background
Nicole Bennetsen

VICE PRESIDENT OF PROPERTY MANAGEMENT

Lola Moore smiling in a green floral blouse against a white background
Manjola "Lola" Kavaric

EXECUTIVE VICE PRESIDENT OF FINANCE 

Katie Ciccotelli

Katie Ciccotelli

President of Property Management, LCAM, CMCA, AMS, PCAM

Diana Goetz

Diana Goetz

Executive Vice President of Management, LCAM

Manjola

Manjola "Lola" Kavaric

Executive Vice President of Finance

Doug Jenkins

Doug Jenkins

Director of Learning & Development, DBPR, LCAM

Wendy White smiling with blonde hair and blue glasses wearing a white blouse on a white background
Wendy Murray

EXECUTIVE VICE PRESIDENT OF SALES AND BUSINESS DEVELOPMENT

Chelsey White smiling with glasses and long dark hair against a white background
Cheley Herman

SENIOR AREA MANAGER

Katie Ciccotelli

Katie Ciccotelli

President of Property Management, LCAM, CMCA, AMS, PCAM

Diana Goetz

Diana Goetz

Executive Vice President of Management, LCAM

Manjola

Manjola "Lola" Kavaric

Executive Vice President of Finance

Doug Jenkins

Doug Jenkins

Director of Learning & Development, DBPR, LCAM

Jaqueline Rodriguez

Community Association Manager

Julie Babcock

Property Management Assistant

Annette Segerstrom

Property Management Assistant

CAREERS

Looking for serious work in premium communities? Let's talk. 

Precedent has built its reputation around personal attention and full-service management for some of Florida’s most demanding properties. The people who deliver that work aren’t just employees — they’re the reason boards stay with us. 

We’re always looking for licensed Community Association Managers, accounting professionals, maintenance leads, and administrative team members who care about the craft and want to do meaningful work for Florida communities. We invest in our people, support their certifications, and build a culture around accountability, service, and showing up. 

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WHAT WE OFFER

Competitive compensation and full benefits. Continued investment in professional development, with CAM licensing pathways supported in-house. The chance to work alongside seasoned leaders inside a firm built for luxury and high-end communities, not a one-size-fits-all national playbook. 

CONTACT US

Let's open the conversation

Whether you’re a board member exploring a management change, a homeowner with a question, or a developer building the next premium community — we’re here, in Florida, ready to talk.